Adani Electricity Mumbai Ltd., a subsidiary of Adani Energy Solutions Ltd., has achieved the top spot across three national rankings conducted by the Ministry of Power. This accomplishment underscores the company’s excellence in performance, customer service, and sustainability.
*Top Rankings for Adani Electricity*
Adani Electricity was ranked first in the newly introduced Distribution Utilities Ranking (DUR) Report for the financial year 2023-24. This report evaluates power distribution companies based on various parameters, including performance, customer service, and sustainability.
In addition to the DUR Report, Adani Electricity also secured the highest ranking in the 13th Integrated Rating Exercise by the Power Finance Corp. and received an A+ grade in the Consumer Service Rating of DISCOMs by the Rural Electrification Corporation. These assessments measure the operational performance and customer service quality of power distribution companies.
*DUR Report Highlights*
According to the DUR Report, Adani Electricity scored an impressive 93.5 overall, with the following key achievements:
– *Performance Excellence:* 99.8
– *Consumer Service:* 90.0
– *Compliance in RPO and Communicable System Metering:* 100%
– *Resource Adequacy Planning:* 91.7
The DUR Report assesses utilities based on criteria such as Renewable Purchase Obligations (RPO) compliance, Communicable System Metering, Demand Side Response, and Resource Adequacy Planning. The ranking aims to promote transparency and accountability among distribution companies.
*Focus on Operational Reliability and Renewable Energy*
The rankings indicate Adani Electricity’s commitment to operational reliability, renewable energy integration, and digital infrastructure improvements. The company has achieved full deployment of communicable meters on all feeders and distribution transformers, enhancing service reliability, billing transparency, and issue resolution for its customers.
*Serving Mumbai’s Power Needs*
Adani Electricity supplies power to approximately 3 million consumers in Mumbai. The company’s top rankings suggest significant improvements in service quality and operational efficiency, setting benchmarks for the power sector across India.
These accolades reflect Adani Electricity’s dedication to providing reliable and sustainable power solutions while maintaining high standards of customer service.
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